VacEase Portable

Yes, you can choose the PayPal option and you will be asked to fill in your credit card information to fulfill the transaction.

When purchasing online using your credit card, all of your information is entered into an SSL-secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction are authorized and approved. Your credit card information will not be stored on our servers.

As an online business, we act much faster in adjusting our prices in response to trends, stock, and demand from customers. It's our general view not to refund the difference.

The final amount you will pay is just the price of the product plus shipping(if you choose paid shipping). Sometimes, because of the exchange rate of currency, when the payment finally cleared through the bank, the total amount will be a little different from the price of the product, but it's only less than 0.5% of the total price.

Generally, we will despatch your order the other day since the date you placed the order. However, we may need to wait for 1 or 2 weeks for the stock at times.

Because the post office handles your shipment, we cannot guarantee the exact time of delivery. However, we will give you an idea of when the package will arrive.

We definitely will deliver your order in time under normal circumstances. While shipping delays may occur due to holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.

We will email your tracking information as soon as your order has shipped. Usually, your tracking number will be updated 3-7 days after your order has been shipped.

We are only able to cancel orders within the first 12 hours after the order is placed. After that, the order has most likely been processed and is preparing for shipment or has been shipped. Once this takes effect, it's out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.

If there’s something wrong with your order (defective product, incorrect order, damaged order, etc.), please contact us within 7 days of receiving your order and we’ll be happy to assist you in reviewing the case and if it is approved, we will be sending a replacement. Please do not return anything before we review the case, our customer service team will review the request and will send further instructions. Our store reserves the right to deny any return request.

You will be responsible for paying for your shipping costs for returning your item. Original shipping charges are not refundable.